Welcome to our on-line shop. Look around and check out what we have to offer on the web, but remember we have a wonderful store to back up everything we do on the web. If you need more information, please call us, email will work also. Thank You and Welcome... Emilio's Ski Shop 112-32 Queens Blvd Forest Hills NY 11375 718-544-0404 Winter store hours Weekdays 10:00 AM to 8:00 PM Sat 10-6 Sunday 12-5 office@emiliosskishop.com SECURE ORDERING All online transactions at the Emilio's Ski Shop web site are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For more information on security, click here. SPECIAL ORDERS If you don't find a what you want on the web site, please send email or give us a call. If we don't stock it, we'll be glad to special order it for you. PAYMENT INFORMATION Emilio's Ski Shop accepts Mastercard, and Visa for on-line tranactions. SHIPPING We ship in-stock orders placed before 3pm EST/EDT the next day. Please note that this applies to UPS shipments to US addresses, and only to business days, when UPS is operating. If you special order an item, we'll provide you with an estimate of the time it takes to get it to you. We ship virtually anywhere in United States, we use UPS Ground Commercial and Residential. Shipping/handleing costs are based on purchase prices. Exact pricing can be found at checkout. Rush Shipments are available within the continental U.S. UPS Second Day Air. ORDERING FROM EMILIOSSKISHOP.COM When you order from Emiliosskishop.com, we need your name, email address, shipping address and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. We do not use this data for any other purpose. We will not sell, rent, or give out this data to any other organization without your consent. (However, we will cooperate fully should a situation arise where we are required by law to provide information about a customer.) Emiliosskishop.com does use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience. RETURN POLICY If the item you receive isn’t what you’d hoped for, you may return it for a refund, less shipping, in new condition with all attached tags and information. If you need to return your purchase, please contact Emilio's Ski Shop via email. Reference the purchase date and order number. Please note that shipping and handling costs are not refundable. Please note, bus trips are not refundable. If Emilio's Ski Shop cancels a trip, full refunds will be issued. Under any conditions. |